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Bestune Kingdom of Saudi Arabia, Eastern province
Customer Services Satisfaction Survey

Customer Name:
Phone:
Registration:
Email:
Service Advisor:
Date of Service:
Date of Birth:
Hobbies:
Comments:
(1 Star = Disappointed / 5 Stars = Delighted)

Customer Services

Q1. Scheduling an appointment - How would you rate your experience with scheduling an appointment?
(e.g. ease of appointment, availability, etc.
Q2. Service Advisor - How would you rate your experience with the service advisor?
(e.g. friendliness, competence, reaction to your wishes and clarity of explanations, etc.)
Q3. Service Facility - How would you rate the service facility?
(e.g. convenience of driving in/out, tidiness of dealership, waiting room comfort, amenities offered by dealership, etc.)
Q4. Vehicle Pick Up - How would you rate your experience with the vehicle pick up?
(e.g. punctuality, promptness of vehicle return, helpfulness of staff, etc.)
Q5. Service Quality - How would you rate the quality of service work performed on your vehicle?
(e.g. duration and thoroughness of work performed, vehicle condition upon return)
Q6. Do you agree to providing your information to Bestune Saudi Arabia for marketing purposes?
Q7. How did you hear about us?

Address

Empire International Motors
Bldg 9058, Sub 3691,
King Fahd Bin Abdulaziz Highway,
Al Qushlah, Dhahran City,
Kingdom of Saudi Arabia.

Email

marketing@empire-bestune.com

Phone Number

+966 54 853 5353
© Copyright 2025 Empire International Motors